Delivery:
All orders received by 2pm will be dispatched on the same day assuming the items are in stock.
UK customers can expect their goods to arrive in 1-3 working days.
If items are out of stock we will place them on ‘back order’. We will inform you of any items on back order and give you an estimated delivery date.
You have the option to cancel your back order if you prefer not to wait. You will not be charged for delayed orders until they are dispatched. Delivery Charges:
Postage is charged at the following rates: MAINLAND UK: Orders over £75 – Free Delivery Orders between £25-£75 - £4.95 for Standard Delivery Orders under £25 - £1.95 for Standard Delivery OVERSEAS: We are able to offer International Shipping, please contact us before or when ordering for Shipping costs and delivery times. Returns Policy:
We will exchange or refund unused purchases or faulty goods if returned within 7 days of purchase and if in the original condition and packaging, with a valid receipt. Items returned are at the customers cost unless we accept responsibility. We recommend that you obtain a proof of posting when returning any items.
We will not be held responsible for any items lost in the post. Items returned for exchange may be liable to an additional postage charge depending on the exchange item.
Claims for damages or shortages on any orders must be reported within 24 hours of arrival. It is important that before any item is returned you contact us to get a Returns Number.
Any items returned to JOBO LEISURE must be clearly marked with the Returns Number. Returned items must include all the documentation, blank warranty cards and any other accessories provided by the manufacturer.
We will do our best to send exchange items to you within 24 hours of receiving the returned items, providing the exchange item is in stock. If returning items for a refund please allow up to 60 working days for your refund to appear on your card statement.
Credit Card refunds are only available to the Credit Card used in the original transaction.
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